Request account and data deletion

This page is the official account-deletion resource for the FixJob mobile app, operated by GSentry. You can submit a request here even if you no longer have the app installed.

How to request deletion

1. Use the button below to email FixJob Privacy Support.
2. Send the request from your registered email address when possible.
3. Include the email address or phone number used for your FixJob account.
4. Respond to any limited identity-verification request. Never send your password.

If the button does not open your email app, send your request to info.gsentry@gmail.com with the subject “FixJob Account Deletion”.

Data deleted or de-identified

After ownership is verified, FixJob will delete or de-identify account data that is not required to be retained, including:

• profile, contact, sign-in, and account-preference information;
• saved locations, saved professionals, device tokens, and referral information;
• worker profile, schedule, invoice, and expense information, where applicable; and
• other personal data directly associated with the account.

Data that may be retained

FixJob may retain limited booking, transaction, safety, dispute, fraud-prevention, tax, accounting, or regulatory records when required by law or necessary for legitimate record-keeping. Where possible, retained records are de-identified or access-restricted. Deleted data may remain temporarily in encrypted backups until those backups cycle out.

FixJob Privacy Support will confirm receipt and notify you when the verified request has been processed.